Affiliate disclosure: WhatAllSay may earn a commission if you buy through links on this page, at no extra cost to you. We were not paid by Neakasa to write this review, and the assessment below reflects our own research into the product line, specifications and current pricing.
Neakasa is one of those brands that quietly went from “unknown Amazon listing” to a genuine contender in the smart pet care category. Founded in 2017 under Genhigh and originally trading as Neabot, it rebranded to Neakasa and now sells two distinct lines: Neakasa Pets (self-cleaning litter boxes, grooming vacuums, waste bins) and Neakasa Home (garment steamers and cleaning tools).
The pitch is simple: take the two chores pet owners hate most — scooping litter and cleaning up shed fur — and automate them. This review covers whether the hardware actually delivers, where the pricing sits against competitors, and the parts of the ownership experience that don't show up in the marketing.
Bottom line: The grooming vacuums are the strongest value in the range and genuinely undercut salon visits within a few months. The M1 litter boxes are excellent hardware at a premium price, and the consumables are where the real long-term cost lives. Buy on sale, not at list.
What Neakasa Actually Sells
The catalogue is smaller than it first appears — around 36 SKUs, but many are accessories. There are really four product families worth understanding.
1. Pet grooming vacuums (the core value pick)
These are the products that built the brand's reputation. Each is a low-noise vacuum with interchangeable grooming heads, so the fur goes into a sealed dust cup instead of onto your sofa. The range ladders by suction power, dust cup size and how many attachments you get.
| Model | Tools | Suction | Noise | Dust cup | Best for |
|---|---|---|---|---|---|
| P0 Lite | 4-in-1 | 10,000Pa | 48 dB | 1L | Cats, timid pets, light shedders |
| P1 Pro | 5-in-1 | 9,000Pa | 52 dB | 1L | Single pet, everyday upkeep |
| P2 Pro | 5-in-1 | 10,500Pa | 52 dB | 2L | Thick coats, heavy shedding |
| S1 Lite | 5-in-1 | 11,000Pa | 50 dB | 3L | Longer sessions, larger dogs |
| S1 Pro | 7-in-1 | 11,000Pa | 50 dB | 3L | Multi-pet homes, full-body grooming |
The differentiator is the press-to-suction design on the S1 line: suction only engages while you press, so the machine isn't roaring continuously at a nervous animal. In practice that matters more than the raw dB figure — a 50 dB machine that runs in bursts feels far calmer to a pet than a 48 dB machine running flat out.
2. M1 self-cleaning litter boxes
The M1 Plus and M1 Lite Plus are open-top, self-cleaning units. The headline engineering change on the current M1 Plus is the safety sensor array: Neakasa moved from five fixed infrared sensors to a 6-array rotary infrared system that scans from multiple angles and continuously tracks where the cat is. That's a meaningful upgrade — false triggers and sensor blind spots are the single biggest complaint category across every automatic litter box brand, not just this one.
Open-top matters too. A lot of cats simply refuse enclosed globe-style boxes, and the open design sidesteps that adoption problem entirely.
3. Odour control and waste handling
The AirStep is a newer product: a litter step that doubles as a carbon-filtered odour trap, so it catches tracked litter and vents air at the same time. The PooGuard is a sealed waste disposal bin for dog owners. Both are sensible add-ons rather than essential purchases.
4. Neakasa Home — Magic 1
The Magic 1 is a handheld vacuum garment steamer. It's a competent product but it's the odd one out in the catalogue, and it isn't the reason anyone comes to this brand.
Pricing: What You'll Actually Pay
Neakasa runs near-continuous promotional pricing. List prices are effectively fiction — at time of writing the entire range was discounted under a seasonal sale, and that appears to be the normal state rather than the exception.
| Product | List | Typical sale price | Discount |
|---|---|---|---|
| M1 Plus Self-Cleaning Litter Box | $549.99 | from $379.99 | ~31% |
| M1 Lite Plus Litter Box | $499.99 | from $332.99 | ~33% |
| M1 Open-Box (like-new) | $499.99 | $299.99 | ~40% |
| S1 Pro 7-in-1 Grooming Kit | $199.99 | from $139.99 | ~30% |
| S1 Lite 5-in-1 Grooming Kit | $159.99 | from $99.99 | ~37% |
| P2 Pro / P1 Pro Grooming Kit | $129.99 | from $84.99 | ~35% |
| P0 Lite 4-in-1 Grooming Kit | $89.99 | from $69.99 | ~22% |
| Magic 1 Vacuum Steamer | $99.99 | from $74.99 | ~25% |
| AirStep Odour-Control Step | $79.99 | from $49.99 | ~37% |
Prices are US dollars from the official store and move with promotions. EU and other regional stores price separately.
Pros and Cons
What we liked
- Genuinely low-noise grooming vacuums — the press-to-suction system on the S1 range makes a real difference with anxious pets
- Strong suction across the board, from 9,000Pa up to 11,000Pa
- Large dust cups (up to 3L) mean fewer interruptions mid-session
- Upgraded 6-array rotary infrared safety sensors on the M1 Plus
- Open-top litter box design that more cats will actually use
- Free shipping to the US and most EU countries, with 30-day returns on unused items
- Constant promotional pricing — you rarely need to pay list
- Open-box programme offers like-new litter boxes at around 40% off
Where it falls short
- Consumables add up. Proprietary M1 waste bags, carbon filters and deodoriser are recurring costs that aren't in the sticker price. Budget for them.
- The M1 line is expensive even discounted — you're at the premium end of the automatic litter box market.
- “Low noise” is relative. 48–52 dB is quiet for a vacuum, but genuinely sound-phobic pets will still need a slow introduction. Don't expect silence.
- Accessories are steeply priced relative to the machines — a replacement hose or nail grinder attachment at $29.99 against an $85 vacuum is a hard ratio.
- Litter boxes have a large footprint. Measure your space before ordering; open-top units are wide.
- No PO Box delivery, and open-box stock is limited and inconsistent.
- Warranty is uneven — 12 months on grooming kits versus a 2-year protection plan on the M1 Plus.
Who Should Buy — and Who Shouldn't
Buy if you…
- Own a double-coated or heavy-shedding dog and are paying for regular grooming appointments
- Have two or more cats and the litter routine has become the worst part of your week
- Have a pet that panics at conventional clippers or loud vacuums
- Want one tool that handles brushing, deshedding, trimming and cleanup instead of four
Skip if you…
- Have a single short-haired cat — a decent brush and a standard litter box will serve you fine
- Are shopping strictly on price; there are cheaper grooming vacuums, though generally noisier and with smaller dust cups
- Live somewhere tight on floor space where a full-size open-top litter box won't fit
- Aren't willing to spend two or three sessions acclimatising a nervous pet to the noise
How to Get the Best Price
- Never buy at list. Something in the range is discounted essentially all the time. Check the sale page before adding to cart.
- Join the newsletter first. There's a first-order discount for new subscribers — sign up before you check out, not after.
- Check the open-box section if you want an M1. Like-new returned units run around 40% below list, with the same support.
- Compare bundles against singles. Litter box plus step, or multi-cat two-packs, are usually cheaper than buying the components separately.
- Use the auto-refill subscription for filters and waste bags — it takes 15% off the consumables that drive long-term cost.
- Seasonal sales are the peak. The deepest cuts land during holiday and seasonal events rather than at random.
Verdict
Neakasa has earned its position. The grooming vacuums are the standout — well-engineered, quiet by category standards, and priced so that a heavy-shedding dog pays the machine off in a couple of skipped salon visits. That's the easiest recommendation in the catalogue.
The M1 litter boxes are strong hardware, and the sensor upgrade addresses the safety concern that dogs this whole product category. But they sit at the premium end of the market, and the proprietary consumables mean the purchase price isn't the whole story. Go in knowing that.
Rated 4.3 out of 5. Buy the grooming vacuum without much hesitation. Buy the litter box on sale, with the running costs budgeted.
Shop Neakasa at the Official Store30-day returns on new, unused productsFrequently Asked Questions
Is Neakasa the same company as Neabot?
Yes. The company launched in 2017 as Neabot under parent company Genhigh and later rebranded to Neakasa. Older Neabot-branded units are the same product family, and the current lines are Neakasa Pets and Neakasa Home.
Are Neakasa grooming vacuums actually quiet enough for a nervous pet?
They're quiet for the category — roughly 48 to 52 dB depending on model and mode. The S1 range's press-to-suction design helps most, since suction runs in bursts rather than continuously. That said, a genuinely sound-phobic animal will still need a gradual introduction over several short sessions with treats. Treat “low noise” as easier, not automatic.
Which grooming kit should I get?
For a single cat or a light-shedding small dog, the P0 Lite or P1 Pro is enough. For a thick-coated or heavy-shedding dog, step up to the P2 Pro for the larger dust cup and stronger suction. For multi-pet households or full-body grooming including nails and paws, the S1 Pro's 7-in-1 kit and 3L cup is the one that won't leave you refilling mid-session.
What are the ongoing costs of the M1 litter box?
The main recurring items are proprietary waste bag rolls, litter, and — if you add the AirStep — carbon filters. These aren't trivial over a year, so factor them into your comparison against a conventional box. The auto-refill subscription takes 15% off refill items, which softens it somewhat.
Does Neakasa ship internationally and is shipping free?
The official store ships free across the US and most EU countries, with regional storefronts for Germany, France and Japan. Orders generally process within three business days and ship from regional warehouses. Deliveries to PO Box addresses aren't supported.
What's the return and warranty policy?
New, unused products can be returned within 30 days of delivery. Warranty coverage varies by product — grooming kits typically carry a 12-month warranty, while the M1 Plus is backed by an extended 2-year protection plan. Check the specific product page before purchase.
Is the open-box M1 worth buying?
If it's in stock, it's the best value in the range — around 40% below list for a like-new returned unit with the same support behind it. The caveats are that stock is limited and inconsistent, and you don't get to choose colour or configuration. If you see one in the variant you want, it's worth taking.