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A-Premium sells aftermarket parts cheaply and backs them unusually well: 90-day returns with a prepaid label, and up to three years of warranty on major components. The recurring problem across buyer ratings is not quality or price. It is getting the wrong part for your car.
How we made this estimate
Compiled in September 2026 from three source types: the aggregate of 1,182 verified-buyer ratings on Trustpilot, A-Premium's own published return, warranty and warranty-duration documents, and the shipping and category information on its storefront. We did not fit these parts to a car ourselves, so every experiential claim below is attributed to the buyers who did.
What A-Premium actually sells
A-Premium is an online aftermarket parts retailer operating under Premium Parts Wholesale LTD., shipping from what it describes as warehouses across the globe including a U.S. warehouse.
The catalogue is organised into seven top-level groups: Engine, Body & Lamp Assembly, Brake & Wheel Parts, Drivetrain, Heating & Cooling, Exterior, and Suspension & Steering.
A better measure of breadth sits in the warranty schedule, which assigns a duration to 466 separate part categories. That is a wide catalogue by any reading — this is a general-purpose parts store, not a specialist.
Is A-Premium legit?
On the evidence, yes. A-Premium holds a TrustScore of 4.2 out of 5 across 1,182 reviews, with 73% of ratings at five stars.
The company also replies to 99% of its negative reviews. That figure is worth more than the headline score: a merchant that answers complaints in public is one you can usually reach when something goes wrong.
The honest counterweight is that 14% of ratings sit at one star. That is a real minority, not a rounding error, and the reasons behind it are consistent enough to name.
What buyers complain about
Three themes recur in the negative ratings, and they are related.
The first is receiving a part that did not match the vehicle. The second is compatibility failure at the point of installation — components that did not seat correctly or caused problems during fitting. The third, less common, is delivery delay that left a car off the road longer than planned.
The pattern points at the lookup rather than the parts. Customers who received the right component generally report that it fitted and performed; the trouble clusters at the step where a vehicle is matched to a part number.
Check the part number against your VIN or your old component before ordering, not after it arrives. The return policy is generous enough to absorb the mistake, but your car still sits on a jack while the replacement ships.
What happens if it is wrong
This is where A-Premium is stronger than most of its price tier.
The return policy runs 90 days from purchase and covers four cases: the item arrived defective, incorrect or damaged; it is not compatible with your vehicle; it failed in normal use; or you simply changed your mind. Items must be unused and in original packaging, with all components.
A-Premium provides a prepaid return label and covers the return cost. It does not reimburse return shipping you pay yourself, so use their label rather than your own courier. Parts with a verified defect may be refunded without being sent back at all.
After inspection, resolution takes 1–3 business days, and refunds reach the original payment method in 1–10 business days.
How long the warranty lasts
The limited warranty runs up to three years, applies only to the original purchaser, and is not transferable. Length depends entirely on what you bought.
| Term | Categories covered | Examples |
|---|---|---|
| 1 year | 126 | Bumper, headlight, mirror, fender, door handle |
| 2 years | 97 | Alternator, brake caliper, fuel pump, water pump, engine mount |
| 3 years | 242 | Starter, turbocharger, catalytic converter, fuel injector, cylinder head |
| Lifetime | 1 | Code readers and scanners |
The majority of the catalogue sits in the three-year tier, which is the useful surprise here. Body and lamp parts get the shortest terms, which is the pattern you would expect: cosmetic components fail from impact rather than wear.
Read the exclusions before you rely on it. The warranty schedule covers replacement of a defective part or a refund. It does not cover labour, towing, vehicle repairs, rental costs, storage, lost wages, or any other consequential damage.
That matters most if you pay a garage to fit the part. A failed component is replaced free; the second fitting bill is yours.
Where the sources disagree
Delivery is the one dimension buyers do not agree on. The same shipping operation draws praise for arriving ahead of schedule and complaints about delays long enough to strand a vehicle.
The likeliest explanation is warehouse allocation across a global network rather than inconsistent service, but no published source confirms that, so treat delivery estimates as estimates.
We also found no reliable independent price comparison against the larger online parts retailers for 2026. Buyers consistently describe A-Premium as cheaper than their alternatives, but that is a perception drawn from ratings, not a measured basket, and we are not going to present it as one.
Strengths
- Verified buyers consistently report parts arriving cheaper than local and chain alternatives
- 90-day returns with a prepaid label, including for change-of-mind
- 242 part categories carry a three-year warranty
- Free standard shipping with no minimum order
- Replies to 99% of negative public reviews
Weaknesses
- Wrong-part and fitment failures are the single most common complaint
- 14% of ratings are one star
- Delivery times are inconsistent between buyers
- Warranty excludes labour, so a refit is paid twice
- Warranty is non-transferable and original-purchaser only
Who should buy it
A-Premium suits the person doing the work themselves, who can check a part number against the old component and who is not stranded if a replacement takes another week. For that buyer the pricing and the three-year terms are a genuinely good deal.
Skip it if the car is your only transport and the repair is urgent, or if a garage is fitting the part and a second labour bill would hurt. The savings do not survive paying a mechanic twice.
Is A-Premium a legitimate company?
Yes. It operates under Premium Parts Wholesale LTD. and holds a 4.2 out of 5 TrustScore across 1,182 Trustpilot reviews, replying to 99% of negative ones.
How long do I have to return an A-Premium part?
90 days from the date of purchase, including if you changed your mind. The item must be unused and in its original packaging with all components.
Does A-Premium pay for return shipping?
Yes, through a prepaid return label they provide. They do not reimburse return postage you buy yourself, so request their label first.
What warranty does A-Premium give?
A limited warranty of one, two or three years depending on the part category, with 242 categories at three years. Code readers and scanners carry a lifetime warranty.
Does the A-Premium warranty cover installation costs?
No. It covers replacement of the defective part or a refund. Labour, towing, repairs, rental, storage and lost wages are all excluded.
What goes wrong most often with A-Premium orders?
Receiving a part that does not fit the vehicle. Verify the part number against your VIN or the component you are replacing before ordering.
Bottom line
A-Premium earns its 4.2 average: the prices are real, the return window is generous, and most of the catalogue carries three years of cover. The risk sits in the lookup, not the part.
Our confidence in this estimate is moderate. It rests on a large body of buyer ratings and the merchant's own policy documents, with no independent lab testing or verified price comparison behind it.
Check your part number carefully, and the odds are strongly in your favour.